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Spring 2019 Newsletter

Examples of our recent work


SAP FSM

We delivered a Proof of Concept for SAP Field Service Management, to demonstrate integration with SAP ERP CS. If we are successful, we expect several Field Service Management projects to follow.


SAP Service Cloud, Contact Center and CPQ

A proof of concept is being worked on for the implementation of SAP Sales Cloud CPQ integrated with SAP C4C and SAP ERP Variant Configuration. This customer is live with SAP Service Cloud and Contact Center to improve customer experience. The solution ties in the telephony system and Email into one agent desktop for the users.



SAP Sales Cloud

We have continued to expand functionality with their SAP Sales Cloud, specifically for Quotation Management. We've collaborated closely with their inside sales team to ensure business requirements align with technical configurations.



SAP Sales Cloud

We've continued work with their SAP Sales Cloud Opportunity Management solution to support all of their business units. Their solution will manage complex project sales cycles, risk, approvals, and capture critical C-level information related to expected consulting efforts and timelines.



SAP Service Cloud

We are implementating a Ticket Management system with SAP Service Cloud. This involved a Hybrid CRM/C4C scenario with CRM integration for account and contact synchronization. This project has a short timeline with only 8 weeks (from April 1) until go-live!



SAP Sales Cloud

We began this project by mapping tasks to capture the machine request workflow in SAP Sales Cloud. This is a multi-level approval depending on customer specified criteria. The approved request will create an order in ECC for further processing.




SAP CRM Service and ERP

We are responsible for developing a number of features and enhancements for the SAP Cloud Availability Center. This is a tool for SAP customers to monitor the availability of their cloud systems and plan their upgrades.



SAP Commerce

We continue the roll out of SAP Commerce to various geographies worldwide. In the last quarter the Commerce solution with enhanced taxes and special requirements went live for Brazil. The next target country is USA.

Our references

Download the latest resources and learn about our projects.
Our clients range from Fortune 500 companies to emerging industry leaders, and we help them solve complex customer experience and commerce challenges.

ARYZTA Food Europe

  • SAP Commerce Cloud

NETAFIM

  • SAP Commerce Cloud

COCA-COLA FEMSA

  • SAP Marketing Cloud
  • SAP Sales Cloud